Home
Privacy statement
1, introductory
It is very important for us to adhere to the current privacy regulations and laws, so we discuss in detail below the data protection steps of the Servmann.hu page and Szermann Kft. The data is managed by Szermann Kft. And this company is responsible for the processing of personal data.
Contact data:
Complete Legal Name: Szermann Kft.
E-mail Address: Manager@szermann.hu
Postal address: 1118 Budapest Ménesi út 22. (Ménesi Office Center)
2, What personal data do we handle and for what reason?
Personal data are those that clearly allow an individual to identify an individual. On the Sermann.hu page, we handle the following personal data, with the exact basis of the legal basis:
Communication data
This includes any message that you send to us via the website, email, social media message, or any form of communication. We process and keep these data to fulfill the orders and to provide a decision base for possible legal needs. The legal basis for processing this is the user's justification for our activity, which manifests itself in the messages addressed to us.
Customer data
It includes all the data related to the purchase of products and services such as the customer's name, shipping and billing address, email address, phone number, product data purchased. These data are processed for successfully fulfilling orders and to have legally proper notes on purchases. The legal basis for storing data is to complete the contract between the buyer and Szermann Kft.
User data
It includes data generated when using the website, which allows the technical operation of the page to keep the page safety, to store backups on users' activities, and to always have the most relevant content. Towards, which requires storage and technical functioning of the page.
Technical data
It includes the data generated when using the page, such as IP address, login info, browser data, visiting time, page reviews and navigation paths, number and time of visiting pages, time zones, and device information to view the page. The source of the data is our analytical software. We process the data to analyze the users' habits on the site, to preserve the safe operation of our site, and to understand the usefulness of each marketing decision. For us, processing this data according to security requirements and using it to increase the business for more effective operation.
Marketing data
Which includes visitor preferences, what marketing content is welcome from us. We process this data to allow you to participate in prize games and send advertising related to our products/services, to which the user expresses interest. to process this data according to security expectations and use it to increase the business for more efficient operation. It can be used from time to time to provide targeted, relevant ads on the Facebook ™ platform and various dynamic ads and measure ads effective Legislation of data processing the user's clear interest in our activity, which allows us to process this data according to security expectations and to use it to increase the business for more effective operation. In our activity, we do not collect sensitive data Ethnicity, religious approach, sex life and orientation, political opinions and trade union membership, or health background, and genetic or biometric information.
3, How do we collect data?
Personal data can be collected in such a way that the user directly provides us (for example, by giving an order or sending a message). These will only work after giving the user's consent. For more information, please check out our cookie statement. Outside Partners) and Payment Partners such as PayPal (outside EU) and Barion.
4, our practical steps related to data protection
It is extremely important for Szermann Kft. Therefore, after the data protection impact assessment of the site, we made a list of the data collected, their need and legitimacy and legal adequacy. To protect the data provided and obtained on the forms, we use SSL rating on the entire website (Let's Encrypt Authority X3 Certification). To protect the premium security software (ITHEMEMES SECURITY PRO) to protect the stored data from "Brute Force" and viral attacks. In the databases of the page, shopping and user data are stored in an encrypted (pseudonimized manner), so they cannot be read For the external party.Ene in a privacy statement, we provide users to request information about the processing of their personal data, to change or delete their personal data. At times, it is necessary to provide data for our provider partners (for example, storage provider, courier company, newsletter software). We always choose to meet the expectations of the GDPR regulation and to participate in the US-based partner in the EU-US Privacy Shield Privacy Initiative and submit a data management contract with them, ensuring the responsible processing of data.
5, marketing communication
Continuation of marketing communication of essential importance in the business. Legal basis for data management to show interest to our services or explicit contributions of users. , and the unsubscribes of messages are always made available in a clear way. At the bottom of each e-mail you can find the link for unsubscribe, or remove from the database at the e-mail address@szermann.hu.
6, Note on personal data
Occasionally, it is necessary to share certain personal data with certain partners to maintain normal business: -it service providers, and provider-expert partners such as lawyers, accountants, bankers, insurance companies, which ask for troubleshooting and maintenance systems, which ask for reports on our activities Service providers who safely manage bank card data-courier services, who fulfill the incoming orders The data of the provided transportation transfense users of the specified shipping address transfense users should be shared with partners outside the European Economic Area (EEA) in many cases. The same level of protection for the data, so European laws prohibit data from exports, in the absence of the right conditions. At any time, when personal data are exterminated outside the EEA, we will take the following in addition to the steps discussed in paragraph 4 to secure the data:- We only transmit data to countries that the European Commission considers to be appropriate for data security. to do. Contribution can be withdrawn at any time. Link to external pages The page occasionally contains links to external pages, or encapsulated in the page, which provide external services. Clicking on links or using embedded solutions can allow external partners to collect data We do our best to properly inspect the partners, but we do not control their privacy principles and are not responsible for their data management principles.
7, Duration of Data Management
Users' details are always stored until our legal/accounting/reporting obligations are made mandatory or necessary to operate the service. When deciding on the duration of the storage, we take into account the amount, nature and sensitivity of the data and the potential effect of leaks in the event of a privacy incident. For tax reasons, we need to retain customer billing and purchase information for at least 8 years to meet our legal obligations. Under certain circumstances, we can use the data in anonymous form for statistical purposes, in which case we store the data without information.
8, Visitor Rights
As a citizen of the European Union, the General Data Protection Regulation (GDPR) Act provides the users of the site: A, Access The Personal Data Page users have the right to ask for a copy of the personal data stored by Szermann Kft. In general, the request will be fulfilled free of charge within 14 days after the application. Furthermore, Szermann Kft. Requests to prove identity before issuing the data to prevent abusive use. To contact your personal information, please email us to the e-mail address@szermann.hu.
Modify personal data
If the personal data has been changed or misrepresented, users have the right to ask for the data. To change your personal data, please contact us at the e-mail address@szermann.hu.
Requesting to delete personal data
Users have the right to request deletion of all their personal information. The request will be completed free of charge within 14 days of the request. After deleting your personal information, the user account will not be available, so any materials you have purchased will also become unavailable, as the personal data related to the user account is essential to access the service. SZERMANN Kft. Requests to prove identity before deleting personal data, preventing abusive use. To delete your personal information, please email us an email to the e-mail address@szermann.hu.
Requesting personal data processing
Users have the right to restrict the provision of their data to third parties (service partners). When submitting the request, the service partners you want to limit can also be named. It is important to note that cooperation with certain service providers is essential for the operation of the site (eg Barion as a payment provider), so if they are restricted, the services of the site will be unavailable to the user.The Servmann Ltd. calls for proof of identity before restricting the transfer of personal data, preventing an abusive use. To restrict your personal data, please email us an email to the e-mail address@szermann.hu. In Hungary, the official body of data protection is the National Data Protection and Freedom of Information Authority (NAIH). Users can find out more about their privacy rights on the NAIH website.
National Data Protection and Freedom Authority,
1125 Budapest, Erzsébet Szilágyi Fasor 22/C.,
Mailing address: 1530 Budapest, Pf.: 5.,
Phone: 06.1.391.1400,
Fax: 06.1.391.1410,
e-mail: uSfellagalat@naih.hu
Website: http://www.naih.hu
9, anonymized data and “cookies”
It uses "cookies" and similar technologies such as follow-up codes, Re-marketing labels, pixels that enter into operation after the user's consent. These technologies help us understand the behavior and interest of users, thus helping our higher quality and more efficient operation. Our goal is to make the use of sermann.hu more user -friendly and personal. If the user wants to prohibit these technologies from recording non-personal data, it can be done in the following ways: -The cookie warnings on the site can be used to disable them in the browser by disable "cookies". For more cookies and follow-up codes on Sermann.hu, you can find more information in our cookie statement .
